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TOUR DESINGER

Ha Noi,
18 tr - 30 tr vnd
Full time
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Job Description
Posting date: 03-11-2024
Expire Date: 03-12-2024
Job Category: Hospitality

JobTest's client is an international travel agency specializing in European guests

 

Sale tasks:

  • Analyze travel requests from clients.
  • Strive to fully understand and capture each traveler’s needs.
  • Prepare thoroughly (research travel products, information, solutions, etc.) before speaking to travelers or partners.
  • Guide clients (recommend regions, activities, service options, etc.).
  • Define a commercial approach (develop travel proposals, pricing strategy, margin rates, sales policies, etc.).
  • Design a detailed travel program (estimate), calculate costs, optimize expenses, maximize profits, and set the final sale price
  • Sell to clients (present rationale, convince clients, find solutions to meet their needs).
  • Prepare clients for their journey (provide travel information, practical advice, recommendations, etc.).
  • Follow up with clients about travel plans and make adjustments as needed
  • Follow up with clients throughout their travels (welcome them, resolve any issues, etc.).
  • Make alternative arrangements if changes arise before or during the trip
  • Follow up payment

Operation and Production tasks:

  • Contact suppliers for new products and services 
  • Work closely with the internal tour operation team to operate the tours
  • Handle unforeseen problems and complaints and determine eligibility for money refund in certain cases
  • Maintain relationships with travelers and key person (business clients)
  • Follow up travelers’ feedback after their trip and report to the team leader (both good and bad feedback).
Job Requirement
  • Graduated College/University with related major
  • At least 1 year of experience in tour designer or related field
  • Proficiency in English (4 skills)
  • Passion for the role.
  • Quick to learn and grasp new information.
  • Humility, creativity.
  • Attention to detail.
  • Sales acumen.
  • Ability to work and adapt to international environments.
  • Patience, resilience (motivated, committed, hardworking, open-minded).
Benefit
  • Monthly gross salary: 18-30M
  • Year-end bonus
  • Health insurance
  • Familiarization trips and training
Overview
Công ty Jobtest
19-21 Nguyễn Văn Trỗi, Phú Nhuận
Contact:
Company Size: Từ 50 đến 200   person
Introduction

công ty chuyên cung cấp dịch vụ về nhân sự.

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