Member Practice & Compliance Officer

JobTest's Client

Ho Chi Minh,

13 tr - 13 tr vnd

Full time

Job Info
Company Info

Job Description

Posting date: 14-11-2024

Expire Date: 14-12-2024

Job Category: Medicine

Jobtest’s client specializes in health and wellness products.
Working location: District 3, HCMC
Working time: Monday to Friday (8:30 - 17:30) and Saturday (8:30 - 12:00)

Case files

Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
Research, investigate, communicate with Members, collect & analyze the provided information from Members, complete issue resolution by recommendations.
Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
Strive to complete MPC files within the target timeline.
To handle the complaints/inquiries regarding non-compliance practices from Member & related internal departments.

Member Communication & Education

Manage complete training project including project scope, schedule & quality
To provide guidance & training to Members and drive Members education programs

Nutrition Club

Carry out Nutrition Club Ambassador program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program
In charge NC registration to make sure following the Nutrition Club guidelines & Directions
Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company’s guidelines.

Event Compliance

Ensure that all Member’s presentation and testimonials comply with all company’s internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner through both direct & in-direct methods.
Travel as the need arises to attend Company & Member conferences/events dealing with dedicated and violated issues and participate as a trainer/spokesperson and otherwise on Member Business Practices and Compliance worldwide seminars.

Others

Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam

Job Requirement

Preferably with at least 3 year working experience (experience in MLM Company would be a plus.)
Graduated University
Dynamic and proactive to learn
Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus.
Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.
Good administrative skills with hands on computer skills, MS Office.
Able to organize workload for effective implementation.
Ability to solve problems and challenges and carry out responsibilities under minimal supervision.
Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.
Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment.

Benefit

Salary: 13.5M/ month + 13th month bonus + Performance bonus
Yearend bonus according to company’s revenue
Other benefits: Lunch, Health insurance 24/7, Company trip,...

Overview

Công ty Jobtest

19-21 Nguyễn Văn Trỗi, Phú Nhuận

Contact:

Company Size: Từ 50 đến 200 person

Introduction

công ty chuyên cung cấp dịch vụ về nhân sự.

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