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Member Practice & Compliance Officer

Ho Chi Minh,
13 tr - 13 tr vnd
Full time
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Job Description
Posting date: 20-12-2024
Expire Date: 20-01-2025
Job Category: Medicine

Jobtest’s client specializes in health and wellness products. 
Working location: District 3, HCMC
Working time: Monday to Friday (8:30 - 17:30) and Saturday (8:30 - 12:00)

  1. Case files
  • Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
  • Research, investigate, communicate with Members, collect & analyze the provided information from Members, complete issue resolution by recommendations.
  • Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
  • Strive to complete MPC files within the target timeline.
  • To handle the complaints/inquiries regarding non-compliance practices from Member & related internal departments.
  1. Member Communication & Education
  • Manage complete training project including project scope, schedule & quality
  • To provide guidance & training to Members and drive Members education programs
  1. Nutrition Club
  • Carry out Nutrition Club Ambassador program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program
  • In charge NC registration to make sure following the Nutrition Club guidelines & Directions
  • Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company’s guidelines.
  1. Event Compliance
  • Ensure that all Member’s presentation and testimonials comply with all company’s internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner through both direct & in-direct methods.
  • Travel as the need arises to attend Company & Member conferences/events dealing with dedicated and violated issues and participate as a trainer/spokesperson and otherwise on Member Business Practices and Compliance worldwide seminars.
  1. Others
  • Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
  • Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam

 

Job Requirement
  • Preferably with at least 3 year working experience (experience in MLM Company would be a plus.)
  • Graduated University 
  • Dynamic and proactive to learn
  • Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus.
  • Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.
  • Good administrative skills with hands on computer skills, MS Office.
  • Able to organize workload for effective implementation.
  • Ability to solve problems and challenges and carry out responsibilities under minimal supervision.
  • Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.
  • Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment.
Benefit
  • Salary: 13.5M/ month + 13th month bonus + Performance bonus
  • Yearend bonus according to company’s revenue
  • Other benefits: Lunch, Health insurance 24/7, Company trip,...
Overview
Công ty Jobtest
19-21 Nguyễn Văn Trỗi, Phú Nhuận
Contact:
Company Size: Từ 50 đến 200   person
Introduction

công ty chuyên cung cấp dịch vụ về nhân sự.

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