{"id":221,"date":"2020-09-28T09:23:43","date_gmt":"2020-09-28T09:23:43","guid":{"rendered":""},"modified":"2022-06-23T11:19:03","modified_gmt":"2022-06-23T04:19:03","slug":"3-yeu-to-tien-quyet-va-trien-khai-he-thong-danh-gia-thanh-tich-kpi-hieu-qua","status":"publish","type":"post","link":"https:\/\/jobtest.vn\/hrblog\/3-yeu-to-tien-quyet-va-trien-khai-he-thong-danh-gia-thanh-tich-kpi-hieu-qua","title":{"rendered":"3 y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft v\u00e0 tri\u1ec3n khai h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 th\u00e0nh t\u00edch KPI hi\u1ec7u qu\u1ea3?"},"content":{"rendered":"<p dir=\"ltr\" style=\"text-align: justify;\"><strong>\u0110\u00e1nh gi\u00e1 KPI th\u00e0nh t\u00edch nh\u00e2n vi\u00ean l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 doanh nghi\u1ec7p. Qua nh\u1eefng s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng b\u1eb1ng c\u00e1c b\u00e1o c\u00e1o, t\u1eeb \u0111\u00f3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c k\u1ecbp th\u1eddi nh\u1eefng \u0111i\u1ec3m c\u00f2n thi\u1ebfu trong c\u00f4ng t\u00e1c nh\u00e2n s\u1ef1. B\u00ean c\u1ea1nh vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 c\u00e1n b\u1ed9 m\u00e0 ho\u1ea1t \u0111\u1ed9ng n\u00e0y gi\u00fap t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u0111\u01b0a ra c\u00e1c m\u1ee9c l\u01b0\u01a1ng th\u01b0\u1edfng ph\u00f9 h\u1ee3p nh\u1ea5t.<\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">\u0110\u00e1nh gi\u00e1 th\u00e0nh t\u00edch nh\u00e2n vi\u00ean b\u1eb1ng KPI c\u1ea7n c\u00f3 s\u1ef1 cam k\u1ebft v\u00e0 quy\u1ebft t\u00e2m c\u1ee7a c\u00e1c c\u1ea5p qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed9i ng\u0169 qu\u1ea3n tr\u1ecb c\u1ea5p cao, \u0111\u1ed3ng th\u1eddi ph\u1ea3i c\u00f3 m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c c\u1ea5p qu\u1ea3n tr\u1ecb v\u00e0 nh\u00e2n vi\u00ean.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Ba y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u00fap vi\u1ec7c \u0111\u00e1nh gi\u00e1 th\u00e0nh t\u00edch \u0111\u1ea1t hi\u1ec7u qu\u1ea3:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"text-align: justify;\">Quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 h\u1ee3p l\u00fd, r\u00f5 r\u00e0ng, c\u00f4ng khai<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"text-align: justify;\">C\u00f3 t\u1eadp h\u1ee3p c\u00e1c ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c, c\u00f4ng b\u1eb1ng, ph\u00f9 h\u1ee3p.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"text-align: justify;\">C\u00f3 \u0111\u1ed9i ng\u0169 \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan, trung th\u1ef1c, c\u00f4ng b\u1eb1ng, n\u1eafm r\u00f5 quy tr\u00ecnh v\u00e0 ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1.<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"text-align: justify;\">\u0110\u1eb7c bi\u1ec7t, vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh y\u1ebfu (KPI) \u0111ang \u0111\u01b0\u1ee3c c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam quan t\u00e2m trong y\u1ebfu t\u1ed1 th\u1ee9 hai.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Trong kho\u1ea3ng th\u1eddi gian v\u00e0i n\u0103m tr\u1edf l\u1ea1i, theo kh\u1ea3o s\u00e1t c\u00f3 r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p tin c\u1eady v\u00e0 h\u1ee3p t\u00e1c x\u00e2y d\u1ef1ng, thu\u00ea ngo\u00e0i c\u00e1c c\u1ed1 v\u1ea5n \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1, x\u00e2y d\u1ef1ng KPI cho Doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. Tuy nhi\u00ean, h\u1ea7u h\u1ebft c\u00e1c Doanh nghi\u1ec7p l\u1ea1i th\u1ea5t b\u1ea1i, l\u00fd do c\u01a1 b\u1ea3n l\u00e0 nh\u1ea7m l\u1eabn gi\u1eefa nh\u1eefng kh\u00e1i ni\u1ec7m KRI, PI v\u00e0 KPI c\u0169ng nh\u01b0 kh\u00f4ng c\u00f3 m\u1ed9t quy tr\u00ecnh ph\u00f9 h\u1ee3p.<\/p>\n<h2 dir=\"ltr\" style=\"text-align: justify;\">Kh\u00e1i ni\u1ec7m KRI, PI v\u00e0 KPI<\/h2>\n<p dir=\"ltr\" style=\"text-align: center;\"><img decoding=\"async\" style=\"height: 327px; width: 600px; margin: 0px;\" src=\"https:\/\/www.lerevenu.com\/sites\/site\/files\/styles\/img_lg\/public\/field\/image\/assurance-viecfotolia.jpg?itok=7_Ku0Nc3\" alt=\"\" border=\"0\" hspace=\"0\" vspace=\"0\" \/><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">\u0110\u1ec3 \u0111o l\u01b0\u1eddng, b\u00e1o c\u00e1o v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, ng\u01b0\u1eddi ta d\u00f9ng thu\u1eadt ng\u1eef \u201cch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t\u201d trong v\u1ea5n \u0111\u1ec1 qu\u1ea3n tr\u1ecb. Vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y th\u01b0\u1eddng d\u1ef1a tr\u00ean ba lo\u1ea1i th\u00f4ng tin: th\u00f4ng tin tr\u00ean c\u01a1 s\u1edf nh\u00e2n c\u00e1ch (trait-based information), th\u00f4ng tin d\u1ef1a tr\u00ean c\u01a1 s\u1edf h\u00e0nh vi (behavior-based information), th\u00f4ng tin tr\u00ean c\u01a1 s\u1edf k\u1ebft qu\u1ea3 (result-based information) v\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i th\u00e0nh:<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Ch\u1ec9 s\u1ed1 k\u1ebft qu\u1ea3 ch\u00ednh y\u1ebfu (Key Result Indicator &#8211; KRI): l\u00e0 k\u1ebft qu\u1ea3 \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t r\u1ee7i ro c\u1ee7a m\u1ed9t c\u00f4ng vi\u1ec7c ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c n\u00e0o \u0111\u00f3.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t (PI) : H\u01b0\u1edbng v\u00e0o c\u00e1c ph\u01b0\u01a1ng di\u1ec7n ho\u1ea1t \u0111\u1ed9ng, g\u1eafn v\u1edbi c\u00e1 nh\u00e2n hay nh\u00f3m, th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean, cho bi\u1ebft b\u1ea1n c\u1ea7n ph\u1ea3i l\u00e0m g\u00ec.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh y\u1ebfu (Key Performance Indicator &#8211; KPI): l\u00e0 k\u1ebft qu\u1ea3 \u0111o l\u01b0\u1eddng t\u1eadp trung v\u00e0o kh\u00eda c\u1ea1nh hi\u1ec7u su\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c h\u01b0\u1edbng t\u1edbi th\u00e0nh c\u00f4ng hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">C\u00f3 qu\u00e1 nhi\u1ec1u PI, L\u1ef1a ch\u1ecdn nh\u1eefng ch\u1ec9 s\u1ed1 s\u1ebd gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p. Nh\u01b0 v\u1eady, KPI l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 phi t\u00e0i ch\u00ednh, ch\u1ecbu t\u00e1c \u0111\u1ed9ng t\u1eeb b\u00e1n gi\u00e1m \u0111\u1ed1c v\u00e0 \u0111\u1ed9i ng\u0169 qu\u1ea3n tr\u1ecb c\u1ea5p cao v\u00e0 l\u00e0 ch\u1ec9 s\u1ed1 tr\u1ecdng y\u1ebfu \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, ho\u1eb7c ch\u1ec9 hi\u1ec7u su\u1ea5t ch\u00ednh y\u1ebfu, \u0111\u00f2i h\u1ecfi nh\u00e2n vi\u00ean ph\u1ea3i hi\u1ec3u v\u00e0 c\u00f3 h\u00e0nh \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">V\u00ec th\u1ebf, vi\u1ec7c \u0111\u00e1nh gi\u00e1 KPI gi\u00fap doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c trong b\u1ea3n m\u00f4 t\u1ea3 c\u1ee7a t\u1eebng v\u1ecb tr\u00ed, ch\u1ee9c danh m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3, minh b\u1ea1ch, c\u00f4ng b\u1eb1ng v\u00e0 g\u00f3p ph\u1ea7n gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb ra quy\u1ebft \u0111\u1ecbnh nhanh h\u01a1n, c\u00f3 h\u01b0\u1edbng khuy\u1ebfn kh\u00edch v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean t\u1ed1t h\u01a1n.<\/p>\n<h2 dir=\"ltr\" style=\"text-align: justify;\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI?<\/h2>\n<p dir=\"ltr\" style=\"text-align: center;\"><img decoding=\"async\" style=\"height: 400px; width: 600px; margin: 0px;\" src=\"https:\/\/www.ihcm.vn\/images\/HCM_Articles\/2018\/10\/20181009HaybatdautuKPI\/x1_Vme2Cdne8NJhbaGuRc4rww.jpeg.pagespeed.ic.CRMZZ38LX8.jpg\" alt=\"\" border=\"0\" hspace=\"0\" vspace=\"0\" \/><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Nguy\u00ean t\u1eafc SMART : \u0110\u01b0\u1ee3c vi\u1ebft t\u1eafc t\u1eeb 5 t\u1eeb Specific (c\u1ee5 th\u1ec3), Measurable (\u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c), Achievable (c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c), Realistics (th\u1ef1c t\u1ebf), Timebound (c\u00f3 th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3). Vi\u1ec7c tu\u00e2n th\u1ee7 theo 5 nguy\u00ean t\u1eafc n\u00e0y s\u1ebd gi\u00fap cho nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch t\u1ed1t nh\u1ea5t.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Khi KPI \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u00eau ch\u00ed Specific, nh\u00e2n vi\u00ean s\u1ebd bi\u1ebft m\u00ecnh c\u1ea7n l\u00e0m g\u00ec v\u00e0 l\u00e0m nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c mong mu\u1ed1n.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Kh\u00f4ng \u0111\u1ea1t ti\u00eau ch\u00ed Measurable s\u1ebd d\u1eabn \u0111\u1ebfn h\u1ec7 qu\u1ea3 kh\u00f4ng c\u00f2n \u00fd ngh\u0129a \u0111o l\u01b0\u1eddng<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Kh\u00f4ng \u0111\u1ea1t hai ti\u00eau ch\u00ed Achievable v\u00e0 Realistics c\u00f3 ngh\u0129a l\u00e0 nh\u00e2n vi\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c cho d\u00f9 c\u00f3 c\u1ed1 g\u1eafng h\u1ebft s\u1ee9c m\u00ecnh, d\u1eabn \u0111\u1ebfn t\u00e2m l\u00fd th\u1ea5t v\u1ecdng, ch\u00e1n n\u1ea3n v\u00e0 kh\u00f4ng mu\u1ed1n l\u00e0m vi\u1ec7c.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">&#8211; Kh\u00f4ng c\u00f3 th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3 Timebound th\u00ec nh\u00e2n vi\u00ean s\u1ebd ch\u1eb3ng bi\u1ebft \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c s\u1ebd ho\u00e0n th\u00e0nh trong th\u1eddi gian bao l\u00e2u.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Theo Kaplan v\u00e0 Norton, m\u1ed7i c\u00f4ng ty ch\u1ec9 n\u00ean c\u00f3 kh\u00f4ng qu\u00e1 20 KPI; Hope v\u00e0 Fraser \u0111\u1ec1 xu\u1ea5t d\u01b0\u1edbi 10 KPI; c\u00f2n David Parmenter th\u00ec \u0111\u1ec1 ngh\u1ecb quy t\u1eafc 10\/80\/10, t\u1ee9c l\u00e0 m\u1ed7i c\u00f4ng ty ch\u1ec9 n\u00ean c\u00f3 10 KRI, 80 PI v\u00e0 10 KPI. Trong th\u1ef1c t\u1ebf, r\u1ea5t nhi\u1ec1u c\u00f4ng ty x\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng v\u00e0 n\u1ed9i dung KPI kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng th\u1ef1c t\u1ebf ho\u1eb7c qu\u00e1 chi ti\u1ebft.<\/p>\n<h2 dir=\"ltr\" style=\"text-align: justify;\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thi\u1ebft k\u1ebf v\u00e0 tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3?<\/h2>\n<p dir=\"ltr\" style=\"text-align: justify;\">\u0110\u1ea7u ti\u00ean, c\u1ea7n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 cam k\u1ebft v\u00e0 quy\u1ebft t\u00e2m c\u1ee7a c\u00e1c c\u1ea5p qu\u1ea3n tr\u1ecb trong Doanh nghi\u1ec7p \u0111\u1ec3 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 KPI ph\u00f9 h\u1ee3p. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed9i ng\u0169 qu\u1ea3n tr\u1ecb c\u1ea5p cao, \u0111\u1ed3ng th\u1eddi ph\u1ea3i c\u00f3 m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c c\u1ea5p qu\u1ea3n tr\u1ecb v\u00e0 nh\u00e2n vi\u00ean. \u0110\u1ec3 c\u00f3 s\u1ef1 \u0111\u1ed3ng thu\u1eadn c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p trong vi\u1ec7c tu\u00e2n th\u1ee7 quy tr\u00ecnh th\u00ec \u0111\u00e2y ch\u00ednh l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">\u0110i\u1ec1u ki\u1ec7n th\u1ee9 hai l\u00e0 c\u00e1c th\u01b0\u1edbc \u0111o hi\u1ec7u su\u1ea5t v\u1edbi chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec1u ph\u1ea3i \u0111\u01b0\u1ee3c li\u00ean k\u1ebft b\u1edfi Doanh nghi\u1ec7p. Ch\u1eafc ch\u1eafn vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng, kh\u00f4ng c\u00f3 m\u1ee5c ti\u00eau b\u1ea1n s\u1ebd ch\u1eb3ng th\u1ec3 n\u00e0o \u0111i \u0111\u00fang h\u01b0\u1edbng v\u1edbi k\u1ebf ho\u1ea1ch. Trong \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean c\u0169ng th\u1ebf, ph\u1ea3i th\u1eadt r\u00f5 r\u00e0ng, chi ti\u1ebft v\u00e0 c\u1ee5 th\u1ec3 \u1edf t\u1eebng giai \u0111o\u1ea1n d\u00f9 l\u00e0 nh\u1ecf nh\u1ea5t.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">M\u1ed9t \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft kh\u00e1c \u0111\u00f3 ch\u00ednh l\u00e0 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch c\u00f4ng vi\u1ec7c, h\u1ec7 th\u1ed1ng c\u00e1c b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c (Job Description &#8211; JD) v\u00e0 b\u1ea3n ti\u00eau chu\u1ea9n c\u00f4ng vi\u1ec7c (Job Specification &#8211; JS) ch\u00ednh l\u00e0 k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng n\u00e0y cho t\u1ea5t c\u1ea3 ch\u1ee9c danh, v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c. Nh\u00e0 qu\u1ea3n tr\u1ecb s\u1ebd ph\u1ea3i d\u1ef1a v\u00e0o b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c ho\u1eb7c k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c h\u1eb1ng th\u00e1ng, khi \u00e1p d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ed9t ch\u1ee9c danh hay v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">B\u00ean c\u1ea1nh \u0111\u00f3, Doanh nghi\u1ec7p c\u00f3 nh\u1eefng \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c th\u00f9 ri\u00eang m\u00e0 do \u0111\u00f3 vi\u1ec7c x\u00e2y d\u1ef1ng th\u00e0nh c\u00f4ng m\u1ed9t h\u1ec7 th\u1ed1ng KPI c\u1ee7a t\u1eebng doanh nghi\u1ec7p c\u0169ng s\u1ebd kh\u00e1c nhau. Do \u0111\u00f3, \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng, h\u1ee3p t\u00ecnh, h\u1ee3p t\u00e1c v\u00e0 ch\u00ednh x\u00e1c, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1c chuy\u00ean gi\u00e1 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o tri\u1ec3n khai c\u00e1c k\u1ef9 n\u0103ng \u0111\u00e1nh gi\u00e1, v\u1eeba \u0111\u1ea3m b\u1ea3o thu th\u1eadp m\u1ed9t c\u00e1ch tin c\u1eady, ch\u00ednh x\u00e1c v\u1ec1 tuy\u1ec3n d\u1ee5ng m\u00e0 c\u00f2n gi\u00fap cho quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p cao.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Cu\u1ed1i c\u00f9ng, vi\u1ec7c ch\u1ecdn m\u1ed9t chuy\u00ean gia t\u01b0 v\u1ea5n d\u1ef1 \u00e1n x\u00e2y d\u1ef1ng \u0111\u00e1nh gi\u00e1 KPI thu\u00ea ngo\u00e0i c\u1ea7n ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c th\u00f9 doanh nghi\u1ec7p, v\u00ec ph\u1ea7n l\u1edbn \u00edt Doanh nghi\u1ec7p Vi\u1ec7t Nam hi\u1ec7n nay \u00edt am hi\u1ec3u c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn KPI v\u00e0 r\u1ea5t kh\u00f3 th\u00e0nh c\u00f4ng n\u1ebfu t\u1ef1 thi\u1ebft k\u1ebf v\u00e0 tri\u1ec3n khai quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho ri\u00eang m\u00ecnh.<\/p>\n<h2 dir=\"ltr\" style=\"text-align: justify;\">X\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 KPI chu\u1ea9n qu\u1ed1c t\u1ebf t\u1eeb Jobtest<\/h2>\n<p dir=\"ltr\" style=\"text-align: justify;\">Theo kh\u1ea3o s\u00e1t, ph\u01b0\u01a1ng ph\u00e1p tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean gi\u00fap t\u0103ng 17% ch\u1ea5t l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng, t\u0103ng 189% trong ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean, gi\u1ea3m 12% chi ph\u00ed tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u1eb7c bi\u1ec7t t\u0103ng 80% \u0111\u1ed9 ch\u00ednh x\u00e1c trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 KPI l\u01b0\u01a1ng &#8211; th\u01b0\u1edfng cho nh\u00e2n vi\u00ean.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">\n<p dir=\"ltr\" style=\"text-align: justify;\">V\u1edbi s\u1ef1 tin d\u00f9ng c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 c\u1ee7a Jobtest, kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 mang t\u00ednh kh\u00e1ch quan t\u1eeb nhi\u1ec1u ph\u00eda m\u00e0 c\u00f2n kh\u01a1i g\u1ee3i t\u1ea1o m\u00f4i tr\u01b0\u1eddng v\u0103n h\u00f3a g\u1eafn k\u1ebft v\u00e0 h\u1ee3p t\u00e1c do nh\u00e2n vi\u00ean, \u0111\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 \u0111\u00e1nh gi\u00e1 m\u00e0 t\u1eeb \u0111\u00f3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ph\u1ea3n h\u1ed3i l\u1ea1i v\u1edbi qu\u1ea3n l\u00fd, c\u1ea5p tr\u00ean c\u0169ng nh\u01b0 \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Kh\u00f4ng nh\u1eefng th\u1ebf, nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 c\u1ee7a Jobtest cho ph\u00e9p nh\u00e2n vi\u00ean t\u1ef1 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u1ee7a m\u00ecnh, th\u00fac \u0111\u1ea9y nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u00e0 c\u1ea3i thi\u1ec7n \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n. \u0110\u00e2y c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 n\u00f3i l\u00ean \u201cti\u1ebfng l\u00f2ng\u201d, nh\u1eefng th\u00e0nh t\u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 nh\u1eefng m\u1ee5c ti\u00eau s\u1eafp t\u1edbi.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">M\u1ed7i doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 nh\u1eefng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 kh\u00e1c nhau v\u00ec v\u1eady \u0111\u00f2i h\u1ecfi c\u1ea7n c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 linh ho\u1ea1t, t\u00f9y bi\u1ebfn v\u1edbi c\u00e1c d\u1eef li\u1ec7u. Jobtest mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m m\u1edbi m\u1ebb v\u1edbi h\u01a1n 5700 b\u00e0i \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p cho t\u1eebng v\u1ecb tr\u00ed v\u00e0 ng\u00e0nh ngh\u1ec1, \u0111\u01b0\u1ee3c tin d\u00f9ng r\u1ed9ng r\u00e3i tr\u00ean 4500 c\u00f4ng ty ph\u00f9 h\u1ee3p cho t\u1eebng chi\u1ebfn l\u1ef1c v\u00e0 m\u1ee5c ti\u00eau h\u01b0\u1edbng t\u1edbi.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">C\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng khai th\u00e1c m\u1ecdi m\u1eb7t c\u1ee7a \u1ee9ng vi\u00ean, nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh b\u1eb1ng nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 t\u00ednh c\u00e1ch, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c, hay nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c t\u00f9y v\u00e0o m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. H\u01a1n th\u1ebf n\u1eefa, doanh nghi\u1ec7p c\u00f2n c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 sao cho ph\u00f9 h\u1ee3p, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 nh\u00f3m, \u0111\u00e1nh gi\u00e1 c\u00e1 nh\u00e2n, \u0111\u1ee9ng tr\u00ean nhi\u1ec1u g\u00f3c nh\u00ecn kh\u00e1c nhau theo \u0111\u1eb7c th\u00f9 c\u1ee7a nhu c\u1ea7u qu\u1ea3n l\u00fd.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u l\u1ea1i trong h\u1ed3 s\u01a1 nh\u00e2n vi\u00ean v\u00e0 bi\u1ec3u th\u1ecb b\u1eb1ng bi\u1ec3u \u0111\u1ed3. D\u1ef1a v\u00e0o \u0111\u00f3, doanh nghi\u1ec7p bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng l\u1ed7 h\u1ecfng c\u1ea7n kh\u1eafc ph\u1ee5c v\u00e0 \u0111\u01b0a ra ch\u1ebf \u0111\u1ed9 khen th\u01b0\u1edfng sao cho ph\u00f9 h\u1ee3p nh\u1ea5t \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c, gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><a href=\"https:\/\/jobtest.vn\/login\">\u0110\u0103ng nh\u1eadp<\/a> ngay \u0111\u1ec3 <a href=\"https:\/\/jobtest.vn\/try-our\">tr\u1ea3i nghi\u1ec7m<\/a> mi\u1ec5n ph\u00ed d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p dir=\"ltr\" style=\"text-align: center;\">Mang c\u00f4ng ngh\u1ec7 d\u00e0nh cho C\u00f4ng ty t\u1ef7 $ \u0111\u1ebfn c\u1ed9ng \u0111\u1ed3ng Doanh nghi\u1ec7p Vi\u1ec7t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e1nh gi\u00e1 KPI th\u00e0nh t\u00edch nh\u00e2n vi\u00ean l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 doanh nghi\u1ec7p. Qua nh\u1eefng s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng b\u1eb1ng c\u00e1c b\u00e1o c\u00e1o, t\u1eeb \u0111\u00f3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c k\u1ecbp th\u1eddi nh\u1eefng \u0111i\u1ec3m c\u00f2n thi\u1ebfu trong c\u00f4ng t\u00e1c nh\u00e2n s\u1ef1.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-221","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-cong-dong"},"_links":{"self":[{"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/posts\/221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/comments?post=221"}],"version-history":[{"count":2,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/posts\/221\/revisions"}],"predecessor-version":[{"id":3578,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/posts\/221\/revisions\/3578"}],"wp:attachment":[{"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/media?parent=221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/categories?post=221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobtest.vn\/hrblog\/wp-json\/wp\/v2\/tags?post=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}