{"id":200,"date":"2020-09-28T09:23:26","date_gmt":"2020-09-28T09:23:26","guid":{"rendered":""},"modified":"2022-06-23T11:43:26","modified_gmt":"2022-06-23T04:43:26","slug":"lam-sao-de-danh-gia-kpi-cuoi-nam-dao-tao-va-luong-thuong-phu-hop","status":"publish","type":"post","link":"https:\/\/jobtest.vn\/hrblog\/lam-sao-de-danh-gia-kpi-cuoi-nam-dao-tao-va-luong-thuong-phu-hop","title":{"rendered":"L\u00e0m sao \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 KPI cu\u1ed1i n\u0103m, \u0111\u00e0o t\u1ea1o v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng ph\u00f9 h\u1ee3p?"},"content":{"rendered":"

M\u1ed9t c\u00f4ng ty mu\u1ed1n ph\u00e1t tri\u1ec3n l\u1edbn m\u1ea1nh nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i c\u00f3 m\u1ed9t b\u1ed9 m\u00e1y nh\u00e2n s\u1ef1 ho\u00e0n thi\u1ec7n \u0111\u1ec3 t\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam, kh\u00f4ng ng\u1eebng bi\u1ebfn \u0111\u1ed9ng t\u1eebng ng\u00e0y. V\u1ea5n \u0111\u1ec1 \u0111\u00e1nh gi\u00e1 l\u01b0\u01a1ng – th\u01b0\u1edfng d\u1ef1a v\u00e0o KPI, hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean l\u1ea1i l\u00e0 n\u1ed7i s\u1ee3 r\u1ea5t l\u1edbn cho nh\u00e2n s\u1ef1 v\u00e0o nh\u1eefng d\u1ecbp cu\u1ed1i n\u0103m.<\/strong><\/p>\n

\"KPI\"<\/strong><\/p>\n

Trong nh\u1eefng c\u00f4ng ty ng\u00e0y nay, vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean cu\u1ed1i n\u0103m ch\u1ec9 d\u1ef1a v\u00e0o KPI \u0111\u1ea1t \u0111\u01b0\u1ee3c (m\u1ea3ng n\u1ed5i) m\u00e0 qu\u00ean m\u1ea5t r\u1eb1ng vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean (m\u1ea3ng ch\u00ecm) l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng mang t\u00ednh chi ti\u1ebft v\u00e0 th\u1ef1c t\u1ebf cao.<\/p>\n

C\u00f4ng t\u00e1c tuy\u1ec3n d\u1ee5ng hi\u1ec7u qu\u1ea3 v\u00e0 \u0111i \u0111\u00fang t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc kh\u00f4ng ch\u1ec9 gi\u00fap cho nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 c\u0103n c\u1ee9 \u0111\u00fang \u0111\u1eafn trong qu\u00e1 tr\u00ecnh ch\u1ea5m c\u00f4ng, \u0111\u00e0o t\u1ea1o, b\u1ed1 tr\u00ed s\u1eed d\u1ee5ng, tuy\u1ec3n d\u1ee5ng m\u1edbi\u2026 m\u00e0 c\u00f2n gi\u00fap nh\u00e2n vi\u00ean nh\u00ecn nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m m\u1ea1nh y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n, k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 t\u1eeb \u0111\u00f3 \u0111\u1ecbnh r\u00f5 ra h\u01b0\u1edbng ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, c\u00f3 \u0111\u1ee7 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i c\u0169ng nh\u01b0 trong t\u01b0\u01a1ng lai.<\/p>\n

Jobtest<\/a> s\u1ebd \u0111\u01b0a ra 4 b\u01b0\u1edbc trong quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 cho c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb ti\u1ec1m n\u0103ng, b\u1ea1n s\u1ebd kh\u00f4ng nh\u1eefng mang l\u1ea1i l\u1ee3i \u00edch k\u1ec3 tr\u00ean m\u00e0 c\u00f2n mang t\u00ednh minh b\u1ea1ch v\u00e0 \u0111\u00fang \u0111\u1eafn \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh ph\u1ea3i \u201cT\u00e2m ph\u1ee5c kh\u1ea9u ph\u1ee5c\u201d.<\/p>\n

1. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 chu k\u1ef3 \u0111\u00e1nh gi\u00e1<\/h2>\n

X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau<\/h3>\n

Ch\u1eafc ch\u1eafn vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng, kh\u00f4ng c\u00f3 m\u1ee5c ti\u00eau b\u1ea1n s\u1ebd ch\u1eb3ng th\u1ec3 n\u00e0o \u0111i \u0111\u00fang h\u01b0\u1edbng v\u1edbi k\u1ebf ho\u1ea1ch. Trong \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean c\u0169ng th\u1ebf, ph\u1ea3i th\u1eadt r\u00f5 r\u00e0ng, chi ti\u1ebft v\u00e0 c\u1ee5 th\u1ec3 \u1edf t\u1eebng giai \u0111o\u1ea1n d\u00f9 l\u00e0 nh\u1ecf nh\u1ea5t.<\/p>\n

V\u00ed d\u1ee5: Trong giai \u0111o\u1ea1n cu\u1ed1i n\u0103m n\u00e0y, Doanh nghi\u1ec7p mu\u1ed1n \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd, v\u00e0 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ec3 t\u1eeb \u0111\u00f3 t\u00ednh ra l\u01b0\u01a1ng – th\u01b0\u1edfng cho ph\u00f9 h\u1ee3p, khi \u0111\u00f3, vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch \u0111\u00e1nh gi\u00e1 chi ti\u1ebft t\u1eeb vi\u1ec7c chu\u1ea9n b\u1ecb cho \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 theo chu k\u1ef3 c\u1ea7n \u0111\u01b0\u1ee3c n\u00eau ra chi ti\u1ebft t\u1eebng giai \u0111o\u1ea1n.<\/p>\n

L\u1ef1a ch\u1ecdn chu k\u1ef3 \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p<\/h3>\n

Chu k\u1ef3 \u0111\u00e1nh gi\u00e1 \u1edf \u0111\u00e2y l\u00e0 vi\u1ec7c doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 t\u1edbi khi ch\u1ed1t s\u1ed5 \u0111\u1ec3 t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1. Th\u01b0\u1eddng th\u00ec c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam s\u1eed d\u1ee5ng chu k\u1ef3 \u0111\u00e1nh gi\u00e1 theo: Th\u00e1ng, qu\u00fd, n\u0103m, s\u00e1u th\u00e1ng\u2026 M\u1ed7i m\u1ed9t lo\u1ea1i chu k\u1ef3 \u0111\u1ec1u mang l\u1ee3i \u00edch nh\u1ea5t \u0111\u1ecbnh v\u00e0 c\u00f3 m\u1eb7t h\u1ea1n ch\u1ebf. Kh\u00f4ng c\u00f3 chu k\u1ef3 n\u00e0o \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 t\u1ed1i \u01b0u m\u1ed9t c\u00e1ch ho\u00e0n h\u1ea3o, ch\u1ee7 y\u1ebfu d\u1ef1a v\u00e0o \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a c\u00f4ng ty \u0111\u1ec3 l\u1ef1a ch\u1ecdn m\u1ed9t chu k\u1ef3 \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p.<\/p>\n

V\u00ed d\u1ee5: \u1ede giai \u0111o\u1ea1n cu\u1ed1i n\u0103m, doanh nghi\u1ec7p n\u00ean s\u1eed d\u1ee5ng chu k\u1ef3 \u0111\u00e1nh gi\u00e1 tu\u1ea7n\/ th\u00e1ng s\u1ebd r\u1ea5t h\u1ee3p l\u00fd.<\/p>\n

2. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch \u0111\u00e1nh gi\u00e1<\/h2>\n

X\u00e2y d\u1ef1ng ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/p>\n

L\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p<\/p>\n

X\u00e1c \u0111\u1ecbnh \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u00e1nh gi\u00e1<\/p>\n

X\u00e1c \u0111\u1ecbnh quy tr\u00ecnh ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1<\/p>\n

\"KPI\"<\/p>\n

3. Tri\u1ec3n khai \u0111\u00e1nh gi\u00e1<\/h2>\n

Truy\u1ec1n th\u00f4ng \u0111\u00e1nh gi\u00e1<\/h3>\n

Khi m\u1ed9t quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf th\u00ec vi\u1ec7c ti\u1ebfp theo c\u00f4ng ty n\u00ean g\u1eedi nh\u1eefng th\u00f4ng \u0111i\u1ec7p r\u00f5 r\u00e0ng \u0111\u1ebfn nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd n\u1eafm r\u00f5 nh\u1eefng \u00fd ngh\u0129a, m\u1ee5c ti\u00eau v\u00e0 l\u1ee3i \u00edch khi l\u00e0m \u0111\u00e1nh gi\u00e1 tr\u00ean tinh th\u1ea7n t\u1ef1 nguy\u1ec7n v\u00e0 ch\u1ee7 \u0111\u1ed9ng<\/p>\n

Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e1nh gi\u00e1<\/h3>\n

\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng, h\u1ee3p t\u00ecnh, h\u1ee3p t\u00e1c v\u00e0 ch\u00ednh x\u00e1c, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1c chuy\u00ean gi\u00e1 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o tri\u1ec3n khai c\u00e1c k\u1ef9 n\u0103ng \u0111\u00e1nh gi\u00e1, v\u1eeba \u0111\u1ea3m b\u1ea3o thu th\u1eadp m\u1ed9t c\u00e1ch tin c\u1eady, ch\u00ednh x\u00e1c v\u1ec1 tuy\u1ec3n d\u1ee5ng m\u00e0 c\u00f2n gi\u00fap cho quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p cao.<\/p>\n

Ph\u1ecfng v\u1ea5n \u0111\u00e1nh gi\u00e1<\/h3>\n

\u0110\u00e2y \u0111\u01b0\u1ee3c coi l\u00e0 cu\u1ed9c trao \u0111\u1ed5i gi\u1eefa ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 v\u00e0 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 \u0111\u01b0a ra k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 v\u00e0 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng v\u1ec1 sau. Trong khi bi\u1ec3u m\u1eabu \u0111\u00e1nh gi\u00e1 ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 th\u00e0nh t\u00edch c\u00f4ng vi\u1ec7c th\u00ec s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a nh\u1eefng cu\u1ed9c ph\u1ecfng v\u1ea5n \u0111\u00e1nh gi\u00e1 m\u1edbi th\u1ef1c s\u1ef1 quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1.<\/p>\n

C\u00e1c b\u01b0\u1edbc c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong ph\u1ecfng v\u1ea5n \u0111\u00e1nh gi\u00e1:<\/p>\n